A US mobile line, installed by QR code.

A real US mobile line on a major US carrier network, delivered to your dashboard as a QR code together with the phone number, the activation details and installation steps for iPhone and Android.

An eSIM is a digital SIM profile that activates mobile service without a physical card. You install it on a compatible iPhone or Android phone by scanning a QR code or entering the details by hand.

Yes. Choose Random for any US number, or Address to get a number from the area of an address you enter. One order can carry several addresses, each with its own number of lines, and the address is used only to pick the number's area.

If a matching profile is in stock it is delivered at once; otherwise our team prepares it, usually within a few hours. You get an email and a dashboard notification as soon as it is ready.

A line that has not been delivered within 24 hours is cancelled and refunded in full to your wallet balance automatically. You do not need to ask.

Yes, any time before it is delivered, and the full amount returns to your wallet balance. After the profile has been delivered, the order cannot be refunded.

Most iPhones from the XS onward and recent Android phones from Google, Samsung and other makers. The phone must be carrier-unlocked to install an eSIM from another carrier.

Open Settings, then General, then About, and look at Carrier Lock. If it reads No SIM restrictions, the phone is normally unlocked.

Plans run from 1 to 24 months, depending on the duration you choose. Your months start when the line is delivered, not when you pay.

On the same day of the month it was delivered, or on the last day of the month when that month is shorter. For example, a one-month line delivered on January 31 ends on February 28, or February 29 in a leap year. Your dashboard shows the dates and the days left.

They are built for US mobile service. If you install, activate or renew the eSIM from abroad, connecting through a US VPN location during setup usually makes the process smoother.

Usually not. A US VPN mainly helps during installation, activation, account access and renewal; once the line works, normal cellular service does not normally need it.

Connect to Wi-Fi, and to a US VPN if you are outside the US, and make sure the phone is unlocked. Go to Settings, Cellular (or Mobile Service), Add eSIM, Use QR Code, then scan the QR code from your order, or choose to enter the details manually.

Turn the new line on, pick it for cellular data if needed, enable data roaming only if your instructions say so, switch on Wi-Fi Calling if it is supported, then restart the phone.

Connect to Wi-Fi, and to a US VPN if you are abroad, and check the phone is unlocked. On most models go to Settings, Network and Internet (or Connections), SIMs or SIM Manager, Add eSIM, then scan the QR code from your order.

Go to Settings, Connections, SIM Manager, Add eSIM, then Scan QR Code. Afterwards enable the line, select it for mobile data if needed, turn on Wi-Fi Calling if available and restart.

Go to Settings, Network and Internet, SIMs, Add SIM, then Set up an eSIM. Scan the QR code from your order and follow the prompts on screen.

It can, depending on the plan, the device and the carrier's support. Wi-Fi Calling lets the phone place and receive supported calls over Wi-Fi when cellular signal is weak or missing.

On iPhone: Settings, Cellular, select the eSIM, Wi-Fi Calling, then turn it on and confirm your emergency address if asked. On Android it is usually under Settings, Connections or Network and Internet, SIMs, select the eSIM, Wi-Fi Calling.

Check that the eSIM is fully activated and selected, that your phone software is current, that you are on Wi-Fi, and that your phone and plan support the feature. If you are setting up from abroad, connect to a US VPN first.

Yes. In your dashboard, open your eSIM lines and press Renew on a line, choose how many months, and confirm; lines bought together can be renewed together. The months are added to the line's current end date and nothing is charged until you confirm.

No. Keep the existing eSIM installed: a renewal continues the same profile and needs no new QR code. Our team confirms renewals, usually the same day, and a renewal not confirmed within 24 hours is refunded automatically.

Yes, during a 3-day grace period after it ends; the new months then start when the renewal is confirmed. After the grace period the line cannot be renewed from the dashboard, so contact support. Lines show Expiring soon 7 days before the end and we email you 2 days before.

On renewable products the number normally stays attached to the existing eSIM. It depends on the specific plan and its renewal terms.

Make sure the line is turned on and set as the data line if required, connect to Wi-Fi and a US VPN, and enable data roaming only if your instructions say so. Toggle airplane mode for 30 seconds, restart the phone and give the network a few minutes to register.

Do not keep rescanning it. Check that the eSIM is not already installed, that the phone is unlocked and supports eSIM, and that you are on Wi-Fi with a US VPN active. If it still fails, contact support before deleting anything.

No, not unless support tells you to. Many eSIM profiles and QR codes cannot be installed a second time once they have been deleted.

That depends on the product. Contact support before removing the eSIM from your current phone.

Your order number, your phone's brand and model, its iOS or Android version, screenshots of the SIM settings and network status, whether Wi-Fi Calling and a US VPN are on, and a short description of the problem. Never share your full QR code or activation details publicly.